Tk365 Privacy Policy — Your Data, Our Responsibility

Tk365 is an international online gaming and Sports Betting platform. Our Privacy Policy describes what information is collected from users of the tk365 website and mobile app, how that information is used, and how it is kept secure.

By using the tk365 website or app, you are considered to have read and accepted this Privacy Policy. This policy is part of our Terms & Conditions A part of, and applicable together with, both.

This Privacy Policy applies to:

• For all visitors to the tk365 website.
• For registered members only.
• For tk365 mobile app users.
• For users who contact customer support.

Tk365 only collects information that is strictly necessary. We do not ask for anything excessive or irrelevant. Below is a breakdown of the data we collect:

Tk365 uses collected data solely for the purposes listed below. We never use it for anything beyond that.

• Account Management: For registration, login, and account verification.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions.
• Customer Service: To handle complaints, answer questions, and resolve issues.
• Security: Fraud detection, account security, and anti-money laundering.
• Service Improvement: To analyze user experience and improve the platform.
• Legal Obligations: To meet regulatory requirements and comply with legal obligations.
• Promotion: To send you promotional offers and bonus information with your consent.

We never make automated decisions using your data that could harm you. All significant decisions involve human judgment.

Tk365 never sells your personal data. In limited cases, information may be shared with trusted partners.

• Payment Provider: Only transaction-related data shared with bKash, Nagad, and other payment partners.
• Identity Verification Services: With verification service providers for KYC (Know Your Customer) purposes.
• Game Provider: Necessary information shared with licensed game providers to operate games.
• Legal Authorities: Information may be disclosed as required by law in response to valid requests from courts or government authorities.

Tk365 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and managing account activity.
• Performance Cookies: Used to measure site speed and performance.
• Functional Cookies: Helps remember your preferences, such as language and theme.
• Analytics Cookies: Helps improve our services by analyzing site usage patterns.

You can disable cookies from your browser settings, though doing so may affect certain features on the site.

Tk365 uses internationally recognized security standards to keep your data safe.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: Advanced firewalls block unauthorized access.
• Regular Audits: Regular security audits are conducted by independent third-party experts.
• Two-Factor Authentication: Two-factor authentication for sensitive operations.
• Restricted Access: Only authorized personnel have access to user data.
• Data Backup: Encrypted backups are created on a regular basis.

You have a number of important rights regarding your data at tk365, all of which we fully respect.

• Right to Access: You can request to know what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: In specific cases, you can request that we limit how your data is processed.
• Marketing Opt-Out: You can opt out of promotional messages at any time.

To exercise any of these rights, email us at support@tk365.im. We'll respond within 30 days. In certain cases, legal obligations may prevent us from deleting all data — if so, we'll explain why.

Tk365 does not knowingly collect data from anyone under the age of 18. Our platform is intended for adults only.

If a minor creates an account by mistake, we delete that account and all associated data as soon as we become aware of it. If you believe your child is using tk365, please contact us immediately at support@tk365.im.

Tk365 does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal requirements.

• Active Account: All data is retained for as long as your account remains active.
• Closed Accounts: Financial records are typically retained for up to 5 years, even after account closure.
• Transaction Records: May be retained for up to 7 years in accordance with financial regulations.
• Communication Records: Customer support conversations are retained for up to 2 years.

Tk365 may update this Privacy Policy when needed. For significant changes, we will:

• We will update the "Last Updated" date at the top of this page.
• We will notify you in advance via your registered email or mobile number.
• You will be informed of any new policy when you log in to the platform.

Continuing to use the platform after any changes means you agree to the updated policy. If you do not accept the new policy, you may request to close your account.

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@tk365.im
• Live Chat: Log in to the platform and reach us via chat support.
• Time: 24 hours a day, 7 days a week.

To submit a data rights request, send us an email with "Privacy Request" in the subject line. We will respond within 30 business days.