Tk365 Terms & Conditions — Complete Guide

These Terms & Conditions apply to all users of the tk365 platform, including both the website and mobile app. tk365 is an international online gaming and Sports Betting platform serving users in Bangladesh.

These terms and conditions are drafted in Bengali and that version is final. In the event of any discrepancy in a translation, the Bengali version shall prevail. tk365 reserves the right to modify these terms at any time — registered users will be notified via email or mobile.

• These Terms & Conditions were last updated in January 2026.
• Using the platform means you agree to all terms.
• Tk365 may request identity documents at any time for age verification purposes.
• These terms constitute a legally binding agreement between you and tk365.

To open an account on tk365, you must meet certain requirements. These conditions apply equally to all members.

• Age: You must be at least 18 years old to open an account and play.
• One account: Only one account may be opened per mobile number or email address. Multiple members of the same household must each use their own unique details.
• Accurate information: The name, mobile number, and all other details provided at registration must be accurate and truthful.
• Account Verification: tk365 may request a National ID card or other documents for identity verification at any time.
• Your Own Account: Operating an account on behalf of someone else, or opening an account using another person's details, is strictly prohibited.

Deposits and withdrawals on tk365 are easy via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

For deposits:

• The minimum deposit amount may vary by payment method — see the payments page for details.
• Deposits are usually credited to your account instantly. If there is a delay due to a bank or payment gateway issue, please contact support.
• Depositing from a third-party account is not permitted — please only make payments from your own mobile banking account.

For Withdrawals:

• Your account must be fully verified before you can make a withdrawal.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Minimum withdrawal limits apply — see the Financial Transactions page for details.
• Withdrawals from verified accounts are typically processed within 1–24 hours.
• Tk365 reserves the right to hold withdrawals and conduct an investigation in cases of suspicious activity.

Tk365 regularly offers bonuses and promotions. Each bonus comes with its own terms and conditions, which you must read before participating.

• Welcome Bonus: New members receive a welcome bonus on their first deposit. To claim it, you must meet the specified wagering requirements.
• Wagering Requirement: The bonus amount must be wagered a set number of times before withdrawal. For example: a ৳1,000 bonus with 30x wagering requires ৳30,000 in bets.
• Bonus Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses are only valid on specific games. Always check the Promotions page for full details on any bonus offer.
• Bonus abuse: Abusing the bonus system (multiple accounts, false information, etc.) will result in forfeiture of bonuses and any winnings.

All games on tk365 are sourced from internationally licensed providers. Game results are entirely RNG (Random Number Generator) based and verified by independent third parties.

• Any complaints regarding game results must be submitted to support within 48 hours.
• If a game is interrupted due to a technical error, the outcome will be determined based on server logs.
• For Sports Betting, if an event is cancelled or postponed, bets will be refunded or cashed out in accordance with tk365 rules.
• Tk365 is not liable for disconnections during gameplay, but if a server record exists, the issue will be investigated and resolved.
• In the event of abnormally large winnings caused by a system or software error, tk365 reserves the right to void the result.

The following activities are strictly prohibited on tk365. Violations may result in permanent account closure and forfeiture of your balance.

• Money Laundering: Using tk365 for money laundering is strictly prohibited.
• Fraud: Any fraudulent activity, chargebacks, or false transactions within the payment system.
• Software hacking: Attempting to manipulate game software, or playing using bots or automated systems.
• Multiple Accounts: Creating multiple accounts to claim bonuses.
• Using another person's account: Logging into someone else's account or allowing others to use your account.
• Threats & Harassment: Threatening or harassing support staff or other players.

Tk365 takes your personal data seriously. We only collect what is necessary and store it securely.

• Your personal information is never sold to any third party.
• Limited information may be shared with trusted partners for payment processing and identity verification.
• Information may be provided upon request by legal authorities.
• For more details, visit our Privacy Policy Read.

Tk365 believes gaming should be a source of enjoyment, not financial stress. We support responsible gaming and help our members build healthy gaming habits.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set the maximum amount allowed per bet.
• Cooling-Off Period: Take a break from gaming for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Take a temporary or permanent break from gaming.

If you or someone you know is struggling with a gaming addiction, please contact our support team right away. We're here to help. For more information, Responsible Gaming View page.

Tk365 may suspend or permanently close an account under the following circumstances:

• Violating our Terms & Conditions.
• Registering with false information.
• Upon evidence of suspicious financial activity or fraud.
• Abusing the bonus system.
• Extended periods of inactivity (more than 12 months).

You may request account closure at any time. If you have a remaining balance, your account will be closed after the withdrawal is processed. For any questions regarding account closure, contact us at support@tk365.im.

Tk365 reserves the right to update these Terms & Conditions at any time. For significant changes, we will notify you in advance via your registered mobile number or email.

• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you have the right to close your account.
• The date of the latest update will always be shown at the top of this page.

For any disputes or complaints, please contact our customer support first. We are able to resolve most issues promptly.

• Step 1: Submit a complaint via live chat or at support@tk365.im.
• Step 2: Support will provide an initial response within 72 hours.
• Step Three: Complex disputes will be escalated to a higher authority for resolution.
• In disputes over game outcomes, the provider's logs and server records shall be considered final and conclusive.

If you have any questions about these Terms & Conditions or need assistance, please get in touch with us:

• Email: support@tk365.im
• Live Chat: Once logged in to the platform, you can reach us directly via the chat button.
• Time: 24 hours a day, 7 days a week.